Returns & Exchanges
At Diamond Tools, we stand behind the quality of our equipment and offer a 30-day return policy for unused items in their original packaging. We aim to ensure you have the right tools for every job with total peace of mind.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused tools in their original manufacturer packaging, ensuring all accessories and manuals are included.
Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing